Our Plans



BRONZE

UNLIMITED PHONE/VIDEO SUPPORT


SILVER

BRONZE +

EXTENDED STANDARD WARRANTY (PARTS ONLY)

PRIORITY TICKET HANDLING WITHIN 8 HOURS


GOLD

SILVER +

LABOR COVERAGE ON SERVICE INCLUDED IN PM CALL

PRIORITY TICKET HANDLING WITHIN 4 HOURS

YEARLY OPERATOR RE-TRAINING VIA VIDEO CALL

2 SCHEDULED PREVENTIVE MAINTENANCE CALLS PER YEAR


PLATINUM

GOLD +

PRIORITY TICKET HANDLING WITHIN 1 HOUR

IN-PERSON YEARLY OPERATOR RE-TRAINING

3 SCHEDULED PREVENTIVE MAINTENANCE CALLS PER YEAR

FREE SHIPPING ON PARTS

FULL PARTS AND LABOR COVERAGE

WEAR PARTS (INCLUDED)

Skandacor's service is beyond spectacular, and they are always available to help with either a quick solution or a technician. They always go above and beyond and are easy to contact.

Rebecca H., Calgary / proSUPPORT Platinum user

 

Frequently Asked Questions
Where do I find prices?

Prices will vary because each machine is different. Reach out to our Sales team at sales@skandacor.com for a quote. 

I already have a machine. Can I buy a plan?

Yes, you can! Reach out to our Service team at service@skandacor for more info and a quote.

Do I pay monthly or annually?

We offer both monthly and annual payment options.

Whose techs do you use?

Skandacor has a service team with trained field technicians across North America ready to service your machines.

How long can I keep the plan?

As long as you'd like!

We have your back!

Discuss your options with one of our product consultants today!